We are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our online platform. By using this service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that helps us operate and provide our service to you. This may include:
- Information you provide directly: If you make a purchase through our online shop or contact us, we may collect information such as your name, shipping address, billing address, payment information, and contact details.
- Information collected automatically: When you visit our site, we may collect certain information automatically from your device. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and access times. We also collect information about your interaction with our site, such as clicks and mouse movements.
- Cookie Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our online platform.
- Process and fulfill orders, including managing payments and shipping.
- Improve, personalize, and expand our service.
- Understand and analyze how you use our site.
- Develop new products, services, features, and functionality.
- Communicate with you, including for customer service, to provide you with updates and other information relating to the service.
- Find and prevent fraud.
- Comply with legal obligations.
Legal Basis for Processing (for individuals in the European Economic Area and the UK)
We process your personal data based on specific legal grounds:
- To fulfill a contract, including providing the services you request or processing your orders.
- With your consent, which you can withdraw at any time.
- For our legitimate interests, such as improving our service, ensuring security, or marketing our services, where these interests are not overridden by your data protection rights.
- To comply with a legal obligation.
Sharing Your Information
We may share your personal information with third parties in the following situations:
- Service Providers: We may share your information with third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, and data analysis.
- Business Transfers: Information may be transferred as part of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside of Taiwan and choose to provide information to us, please note that we transfer the data, including personal data, to Taiwan and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and that appropriate safeguards are in place as required by applicable law, such as Standard Contractual Clauses.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your Data Protection Rights
Depending on your location and applicable laws, particularly if you are in the European Economic Area or the UK, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
- The right to complain: You have the right to lodge a complaint with a supervisory authority, particularly if you are in the EEA or the UK.
Children's Privacy
Our service is not intended for use by children under the age of 16, and we do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or wish to exercise any of your rights, please contact the company in writing at its registered physical address.